Tax ACR - OTC - Tax Analyst

1702632

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Name of the Position – Team Member Level – Staff

Account receivable associate is responsible for all outgoing monies from the company.

The responsibilities include, but are not limited to:

  • Experience in Order to cash process.
    • Access new customer credit/Extend Customer Credit/Monitor Existing Customer Credit/Manage Credit Holds
    • New Customer Setup/Creation/Process Change Request/Modification
    • Run duplicate check to prevent duplicate customer master entries.
    • Customer Payments - Download bank statement/Apply cash remittances and credit adjustments/Follow up on missing inputs/supporting required.
    • Processing cash, check and general adjustments resulting from completion of reconciliation.
  • Reconciling receipts as recorded in the general ledger system with the available reports.
  • Posting customer payments by recording cash, checks, and credit card transactions.
    • Following the cash application process and procedures to accurately apply payments to customer accounts in a timely manner
  • Analyze customer account balances/define collection strategies/following customer for overdue invoices.
  • Sending dunning letters to customers, updating receivables by totaling unpaid invoices.
    • Research dispute/deductions/Process dispute deduction adjustments
    • Researching and applying unallocated cash
  • Processing refund requests and resolving returned check items.
    • Verifying validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and customers
  • Maintaining an accurate aging report
    • Getting information from the customer regarding the end customer dispute

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